Please use the email address below to contact us. We will reply to every message within 24 hours on weekdays.
If you are concerned about your order, first use our order track feature found at the bottom of this page. This will tell you the day on which your order was received / sent out. Before deciding to email us, please read our FAQ page in case your question is answered there.
If you are mailing us about a specific order you have placed then please remember to include your order number (from order form) and the name you wanted on your card. This will help ensure a speedy response.
We had a terminal problem with one of our printers that required the purchase of a completely brand spanking new printer.
Our new printer (a Fargo HDP600LC) will arrive Tuesday 7th Feb and the backlog on the above cards will be cleared by the end of Wednesday 8th Feb.
Production on all other cards has not been affected during this period.
We apologise for this delay. It is very, very rare that our card production gets held up. The new printer takes our printer total to 8 and makes it near impossible for a delay like this to happen again.
We hope you appreciate us keeping you fully informed throughout. Unlike many other companies.
If you have any questions about this delay or are concerned about your order please do not hesitate to contact us by email.
***END OF NOTE***
You can now ask us questions live on MSN Messenger. We will try to be online approx 11am - 3pm weekdays and occasionally at other random times. Some days we may not be online at all because making cards and answering email have priority. If you have an urgent question please email us rather than wait for us to come online.
You can contact phatism ID by post using: Phatism LTD, PO Box 1072, Liverpool, L69 3PY.
Use the box below to track your order. You will be told the day on which your form arrived in our office. This is also the day the card will have been sent out.
|TERMS + CONDITIONS
|CARDS ARE FOR NOVELTY USE ONLY - NOT PROOF OF AGE - MISUSE MAY BE ILLEGAL
Copyright Phatism Limited 1999-2005. All Rights Reserved.